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Privacy Policy

Expert Home Energy takes the privacy of our customers and visitors seriously. We adhere to the laws and to the regulations of our United States of America which apply to the way we use and disclose your information. The personally identifiable information that we collect from you will not be traded, sold, or disclosed to any other party without first getting consent from you. We have drafted this Privacy Policy in order to explain the way we collect and may use the information our customers and visitors to our internet sites provide.

Collection of Personally Identifiable Information (PII)

We may obtain personally identifiable information (known as PII), which includes phone number, name, address, email address, and credit card or other personal information, from customers when interacting in connection provisioning or marketing products and services. This information is given to the service provider that you have chosen for electricity or other service we sell. We may obtain PII from our website visitors, or when communicating to customers about providing products or services.

We may also obtain non-PII from visitors and customers regarding the usage of our websites or services. This could include information such as web pages visited and time spent on each page, demographic information, or other information that doesn't specifically identify an individual.

We may utilize Cookies to enhance your visit to our website. Cookies are information bits that are stored in your computer to improve the interaction you have during the visit. Many internet sites besides ourselves use this techique. Third party advertising vendors, like Google, may display our ads to you on sites belonging to members of their display ad network. These third party vendors, like Google, may use cookies to serve ads to you based on past visits to our site.

Your browser has controls that will allow you to restrict of eliminate the use of cookies. However, this could affect the browsing experience. Also, you may opt out of Google's use of cookies by visiting Google's ad settings.

Spyware Policy

We condemn the use of spyware by our employees and partners. Spyware is any type of software that is unknowingly installed on your computer and collects personal information so that it can be transmitted back to the party responsible without your consent. Spyware may also alter computer settings without your knowledge. Cookies are differ from Spyware in that they do not collect PII and do not alter computer settings.

How We Use the Information

We may use the information we collect from you to better market our products and services that we think could be interesting to you. We may also use the information to enable our providers to help us do so. However, we won't disclose your credit or debit card information with other parties other than those that have a roll in processing your payment for a purchase you made through us.

Your PII may also be disclosed as required by law, courts, or administrative agencies, or as needed to investigate what is believed to be unlawful activity, fraud, terms violations, or actions that may be detrimental to our systems or network or for investigation.


We have employed a number of security measures in order to reasonable ensure the privacy of the information that resides on our network. We also maintain operational guidelines to safeguard visitor and customer privacy. We periodically review our security features and policies to take advantage of advances technology. Additionally, we review current threats in order to be proactive in prevention. However, you should be aware that any system that uses the public internet can't give a 100% guaranty of privacy. You could be at some low level of risk when you use our service - or any other internet site services.

Third Party Web Sites and Services

Our website could have links to other internet sites which are not under our control. You should take notice when leaving our website to enter another and be familiar with the privacy policy of those sites. We are in no way responsible for the content or policies and practices of sites other that this site.

We don't assume a liability for other parties which may have been given information as explained in this Privacy Policy or who may have obtained information as outlined in this Privacy Policy.

Terms of Service

This policy is subject to our Terms and Conditions of Service and any other agreements between us and our customers that may be related to a specific product or service. Please refer to our Terms and Conditions for more information regarding the use of our products and services.

Changes to policy

If at any time we make changes to this provacy policy, which we reserve the right to do, those changes will be posted here. If you are using our products or services, you should regularly check our policy page for changes.
If we plan to make changes in the way we use PII, we will first disclose those changes here and give you an opportunity to opt out of that change. Continuing to use our service after we've posted changed to our policy indicates your acceptance of those changes.