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Expert Home Energy takes the privacy of our customers and visitors seriously. We adhere to the laws and to the regulations of our United States of America which apply to the way we use and disclose your information. The personally identifiable information that we collect from you will not be traded, sold, or disclosed to any other party without first getting consent from you. We have drafted this Privacy Policy in order to explain the way we collect and may use the information our customers and visitors to our internet sites provide.
We may obtain personally identifiable information (known as PII), which includes phone number, name,
address, email address, and credit card or other personal information, from customers
when interacting in connection provisioning or marketing products and services. This information is
given to the service provider that you have chosen for electricity or other service we sell. We may
obtain PII from our website visitors, or when communicating to customers about providing products or
services.
We may also obtain non-PII from visitors and customers
regarding the usage of our websites or services. This could include
information such as web pages visited and time spent on each page,
demographic information, or other information that doesn't specifically identify an individual.
We may utilize Cookies to enhance your visit to our website. Cookies are information bits that are stored in your
computer to improve the interaction you have during the visit. Many internet sites besides ourselves use this
techique. Third party advertising vendors, like Google, may
display our ads to you on sites belonging to members of their
display ad network. These third party vendors, like Google, may use
cookies to serve ads to you based on past visits to our site.
Your browser has controls that will allow you to restrict of eliminate the use of cookies. However, this could
affect the browsing experience. Also, you may opt out of Google's use of cookies by visiting
Google's ad settings.
We condemn the use of spyware by our employees and partners. Spyware is any type of software that is unknowingly installed on your computer and collects personal information so that it can be transmitted back to the party responsible without your consent. Spyware may also alter computer settings without your knowledge. Cookies are differ from Spyware in that they do not collect PII and do not alter computer settings.
We may use the information we collect from you to better market
our products and services that we think could be interesting to you. We may also use the information to enable our providers to help us do so. However, we won't
disclose your credit or debit card information with other
parties other than those that have a roll in processing your payment
for a purchase you made through us.
Your PII may also be disclosed as required by law, courts, or administrative agencies, or as needed to investigate what is believed to be
unlawful activity, fraud, terms violations, or actions that may be detrimental to our systems or network
or for investigation.
We have employed a number of security measures in order to reasonable ensure the privacy of the information that resides on our network. We also maintain operational guidelines to safeguard visitor and customer privacy. We periodically review our security features and policies to take advantage of advances technology. Additionally, we review current threats in order to be proactive in prevention. However, you should be aware that any system that uses the public internet can't give a 100% guaranty of privacy. You could be at some low level of risk when you use our service - or any other internet site services.
Our website could have links to other internet sites which are
not under our control. You should take notice when leaving our
website to enter another and be familiar with the privacy policy of
those sites. We are in no way responsible for the content or
policies and practices of sites other that this site.
We don't assume a liability for other parties which may have
been given information as explained in this Privacy Policy or who
may have obtained information as outlined in
this Privacy Policy.
This policy is subject to our Terms and Conditions of Service and any other agreements between us and our customers that may be related to a specific product or service. Please refer to our Terms and Conditions for more information regarding the use of our products and services.
If at any time we make changes to this provacy policy, which we
reserve the right to do, those changes will be posted here. If you
are using our products or services, you should regularly check our
policy page for changes.
If we plan to make changes in the way we use PII, we will first disclose those changes here and give you an
opportunity to opt out of that change. Continuing to use our service after we've posted changed to our
policy indicates your acceptance of those changes.